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Contact · 24 hours

Contact Mega Dedicados

Technical support, sales and billing are available 24 hours a day by WhatsApp, phone, ticket or the form below. For questions about a plan, WhatsApp is the fastest way.

Support channels24 hours a day
WhatsApp+55 22 3642-0510
Phone+55 22 3642-0510
Ticketclient area
Hours24 hours, every day
BillingMonthly, in US dollars
Company ID (CNPJ)35.884.913/0001-00
Email: [email protected] · Status: status.megadedicados.com.br · Headquarters in Rio das Ostras, RJ.

Send us a message

We reply by email or WhatsApp, whichever you prefer. If it is a technical problem with an active service, open a ticket in the client area: it arrives with your server details attached.

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Frequently asked questions

Before you get in touch

What are your support hours?

Technical support, sales and billing are available 24 hours a day, every day, by WhatsApp, phone and ticket.

What is the fastest way to reach you?

For sales and plan questions, WhatsApp at +55 22 3642-0510. For a problem with a service you already have, open a ticket in the client area, which arrives with your server details.

How do I get a copy of an invoice?

In the client area, under Invoices, or on WhatsApp by giving the email address on your account.

Can I visit the data center?

Colocation and dedicated server customers can book a visit to their equipment through support. Visits are logged at reception and escorted.

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