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For ISPs · ISP ERP

Cloud Hubsoft ERP in Brazil

ERP, RADIUS or both on the same server, sized for your subscriber range. Database tuned for Hubsoft, a server ready for the system, and 24-hour support for everything server-related.

Server ready for the systemNVMe and DDoS protectionRio or São Paulo, same price24/7 support on the server
hubsoft.yourisp.com
Customer dashboardService ordersOpening a support ticketFinanceNetwork mapTasks
Customer dashboard6 screens
Plans

Sized for your number of subscribers

Same price in Rio de Janeiro and São Paulo. Choose ERP, RADIUS or both together.

Location
Service
Billing cycle
Selected

Need a different size?

More memory, more cores, a big disk or a combination that is not in the table? We build the plan to your size, with the price settled before you order.

Screenshot of Hubsoft
About the system

Hubsoft, ready for your ISP

An ERP for ISPs with customer service, billing, integrations (Pix, NFS-e, payment gateways), an open API and an app for the field team: dashboard, customers and prospects, work order execution, CPEs and mapping.

  • 100% online system, with an app for technicians
  • Billing, collections and tax compliance integrated
  • Open API: any system can integrate with Hubsoft
  • RADIUS on the same server or separate

Hubsoft website → · license purchased directly from the vendor

What Mega does

We run the Hubsoft server

Hubsoft is an ERP for ISPs with customer service, billing, integrations (Pix instant payments, NFS-e service invoices, payment gateways), an open API and a mobile app. We host the ERP server and, if you want, the RADIUS in the same environment or separately, in Rio de Janeiro or São Paulo.

Built for ERP and RADIUS

CPU, memory, NVMe and PostgreSQL tuned to your subscriber range. We deliver the access ready to use; the Hubsoft team installs and migrates the database with you.

Protection and snapshots

Inline DDoS mitigation, included in the price. A snapshot before every change, and a daily off-server backup as an option.

Server support, 24 hours

Hardware, network, operating system, database and performance, via WhatsApp, ticket or phone. Hubsoft configuration and usage remain with the vendor's support.

Rio de Janeiro

Why host Hubsoft in Rio de Janeiro

ISP in Rio, Espírito Santo or Minas Gerais: the path to Hubsoft stays within the region. An agent opens a customer record, billing generates the remittance file and the RADIUS answers PPPoE without the packet going down to São Paulo and back.

The machine sits in our data center in Rio de Janeiro, on our own network, with exit through the Rio internet exchange (IX.br) and two transit providers. It is where Mega started and where most of the technical team is based.

RJOperations in Rio, ES, MG and southern Bahia, and anyone who prefers the server in the same city as the support team.Same price in both locations; switch in the plan selector.
Also at Mega

The rest of what we offer

Running another system alongside Hubsoft, such as monitoring or a call center platform? We have a server ready for each, in the same data center. And if you need a machine of your own, we have dedicated servers in Rio and São Paulo.

Frequently asked questions

Before ordering Cloud Hubsoft

Is the Hubsoft license included?

No. The license is purchased directly from Hubsoft; we deliver the server ready to receive it. If you don't have the system yet, we can point you to their sales contact.

Which plan should I use for my number of subscribers?

The tiers (2,000, 5,000, 10,000…) follow Hubsoft's recommendation by subscriber count. Extra modules, many integrations and heavy reports call for the next tier up. If in doubt, talk to us first: changing plans later is an upgrade, with no reinstall.

ERP and RADIUS together or separate?

Up to about 5,000 subscribers, running them together on the same server works well and costs less. Above that, or if the RADIUS must keep authenticating while the ERP is under maintenance, we recommend separating them.

Do you migrate my Hubsoft?

Hubsoft's support team migrates the database and routines, since they do it every day. Mega delivers the server with the system, database and access ready, and stays on standby during the migration window for any server or network adjustment.

What if the problem is in Hubsoft and not in the server?

Tickets about registration, reports, integrations or system screens go to Hubsoft support. Anything related to the server, network, database, performance, backup or security is handled by Mega, at any hour.

Which Hubsoft plan fits your ISP?

Tell us how many subscribers you have and whether you want ERP, RADIUS or both; we will recommend the plan and deliver the server ready to use.

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